Normalizing communication about culture and putting that information to work can help organizations improve their retention rates.
Many years ago, my son's favourite book was "Manners Matter". I must have read it 300+ times. I think I had it memorized. Perhaps that's a good thing, because today many of our workplaces need a lesson in civility.
Are you winning with your company culture? Most organizations are trying to lead the way in this area, but it can be difficult to know how to invest your time and financial resources. What practices will drive engagement, quality, production and profit? And what are fads that may create a positive indicator in the beginning but have a short shelf life?
Much is written about corporate culture and it is typically centered around the concept of cognitive culture. Unfortunately, this leaves a crucial part of culture on the sidelines. Emotional culture is "the shared affective values, norms, artifacts, and assumptions that govern which emotions people have and express at work". Find out how to leverage your company's emotional culture.